![]() After 14 days, if you cancel before the end of your subscription, you may be charged a cancellation fee of up to $25.Īdditionally, this information is provided in the free trial order confirmation email sent to the member after signup in the section detailing the membership they initiated. To cancel your subscription, visit My Account or contact us at least two days before your membership renews to avoid being charged for the next billing cycle. Your subscription will automatically renew beginning until you cancel. It is located above the button clicked on to start the subscription:īy clicking Start membership, you agree that:Īutomatic Renewal: You will automatically be charged $16.50 plus applicable taxes every month during your 6-month subscription. The following information is provided to the member during the checkout process when ordering the free trial and entering credit card information. The subscription type also stipulates that a $25 cancellation fee will be incurred upon early cancellation, or the remainder of the full subscription price,whichever is less. ![]() The full six-month price for the subscription type chosen was $119, billable monthly at $16.50 per month. Our records indicate that ************** initiated a free trial for a US Discovery subscription and chose the option of a semi-annual subscription billing monthly. ![]() At Ancestry, we are committed to providing excellent customer service and hold our customers satisfaction in the highest regard. ![]()
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