![]() ![]() If you wish to say 'thanks' for my effort to help, click the 'thumbs up' to give me a Kudos. Please remember to return to this thread and mark 'Accept as Solution', if I have successfully helped you resolve the issue. Scroll down and click on HP contact options - click on Get phone number ![]() Scroll down to "Still need help? Complete the form to select your contact options" Enter Product number or select to auto detect What you can do, is use the following link to create yourself a case number, then call and it may help speed up the call process: Repair fees might apply for out-of-warranty printers. If you completed all the preceding steps and your product still has an issue, service the product.Ĭontacting HP for service in all countries/regions except Asia Pacific.įirst, go to Check your product warranty to check your printer warranty status, and then go to Contact HP Support to find an authorized service dealer or to schedule a repair. To check the warranty on your ink supplies, go to hp.com/go/learnaboutsupplies, select your country/region, then review the limited warranty information for your supplies. If you have a defective ink cartridge or printhead, it might be under warranty. If you do not use genuine HP cartridges, the following solutions might not resolve the issue. ![]() HP cannot guarantee the quality or reliability of non-HP cartridges or refilled HP cartridges. Note: HP recommends that you use genuine HP cartridges.
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